Effects Advisory

Information about sound, lighting, or other sensory effects is added as we receive details about upcoming performances. 

If you have any questions about effects for a specific performance, please contact our Box Office at boxoffice@vivoperformingarts.org.

Available Services

Accessible Seating  wheelchair icon  

Accessible seating is available at all of our venues. You can purchase Accessible seating online or by phone through our Box Office at 617-482-6661. 

When purchasing tickets, please let us know if the patron will be remain in their wheelchair or transfer to a seat or if you need any additional accommodations. You can include this information in the seating preferences, order notes, or tell the Box Office staff when purchasing over the phone.

Any Accessible seating purchases for the Boch Center Wang Theatre or Sanders Theatre performances must go through the Box Office of each of these venues. If you need help, contact the Vivo Performing Arts Box Office at 617-482-6661 or boxoffice@vivoperformingarts.org.

On the day of your performance, please direct access questions to the Vivo Performing Arts Box Office at 617-482-6661 or boxoffice@vivoperformingarts.org.

Sign Language Interpretation  asl access icon  

American sign language interpretation is available for free or ticketed performances upon request. Requests must be made at least four weeks prior to the event by contacting Vivo Performing Arts at 617-482-6661 or boxoffice@vivoperformingarts.org. All requests depend on interpreter availability and are provided at the discretion of the management.

David Sedaris on Thursday April 9 at 7:30 (Symphony Hall) is an ASL interpreted event. Buy ASL access seats here.

Assistive Listening  assistive listening icon

Assistive listening devices are available upon request for performances at the following venues:

Arrow Street Arts
Berklee Performance Center
Boch Center Wang Theatre
Boston Arts Academy Theater
Cutler Majestic Theatre at Emerson College
Emerson College Paramount Center's Robert J. Orchard Stage
Groton Hill Music Center
NEC's Jordan Hall
Sanders Theatre
Symphony Hall

Vivo Performing Arts also provides portable Assistive Listening Devices at all Neighborhood Arts venues as well. 

Braille and Large Print Programs  braille icon

Braille and Large Print Programs are available upon request. Requests must be made at least four weeks before the performance by contacting Vivo Performing Arts at 617-482-2595 or boxoffice@vivoperformingarts.org.  

Voice Relay  tty access icon

We welcome through Mass Relay. Simply dial 711 and an operator will assist you with your call.

Service Animals

Service animals are welcome at our venues. If you plan to attend with a service animal, please leave a note in your order when purchasing tickets online or tell the Box Office staff when purchasing tickets by phone. This helps us seat you in the most appropriate area.

Venues

Each venue has different accessibility features.

For detailed accessibility information, please visit our Our Venues page. Each venue page includes current access details.

Request an Accommodation

Ticketed Events

For paid events with reserved or general admission tickets, request an accommodation by contacting Vivo Performing Arts at 617-482-2595 or boxoffice@vivoperformingarts.org.

If you would like to discuss an accessibility accommodation, ask a question about a specific venue, or share a concern or grievance, please contact our Accessibility Coordinator at evath@vivoperformingarts.org.

Free Neighborhood Arts Events

Seating at Neighborhood Arts events is first come, first served. All of our venues are able to provide Accessible seating.

You can also learn more about Accessibility at any venue by visiting that venue's page.

Please fill out the form below to notify our team of any accommodations you'd like to request in advance.

Contact

Accessibility Coordinator

Emily Vath

Email: evath@vivoperformingarts.org
Hours: Business Hours: Monday-Friday 10am-4pm

Accessible Pricing Programs

We recognize that there are many factors that can make it a challenge to attend a performance. For financial barriers to attendance, we offer a number of programs that can help groups and individuals access our performances.

Via Neighborhood Arts and Take Your Seat, we offer free and discounted tickets to selected performances to schools and community partners. To learn more, please contact Carmen Hernandez at chernandez@vivoperformingarts.org

Contact

Vivo Performing Arts Box Office

Address: Walk-ins unavailable at the Vivo Performing Arts office.
Email: boxoffice@vivoperformingarts.org
Hours: Business Hours: Monday-Friday 10am-4pm
Phone: (617) 482-6661
Fax: (617) 598-3291